Support
  • Which devices are compatible with this eSIM cards?
    iPhone XS
    iPhone XS Max
    iPhone XR
    iPhone 11 ,iPhone 11 Pro, iPhone 11 Pro Max
    iPhone SE (3rd Gen)
    iPhone 12 ,iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max
    iPhone 13 ,iPhone 13 mini, iPhone 13 Pro, iPhone 13 Pro Max
    iPhone 14
    iPad Pro 11-inch (1st Gen, 2nd Gen, 3rd Gen)
    iPad Pro 12.9-inch (3rd Gen, 4th Gen)
    iPad Air (3rd Gen, 4th Gen, 5th Gen)
    iPad (7th Gen, 8th Gen, 9th Gen)
    iPad mini (5th Gen, 6th Gen)
    Huawei - P40, P40Pro, Mate 40 Pro, Mate XS
    Motorola Razr 5G
    Samsung Galaxy Fold
    Samsung Galaxy Z Fold 3 / Z Flip 3
    Samsung Galaxy Z Fold2 5G
    Samsung Galaxy Z Flip, Z Flip 3 5G
    Samsung Galaxy S20, S20 Plus, S20 Ultra 5G
    Samsung Galaxy Note 20, Note 20 Ultra, S20 Ultra 5G
    Samsung Galaxy S21 5G ,S21 Plus 5G, S21 Ultra 5G
    Samsung Galaxy S22 5G ,S22 Plus 5G, S22 Ultra 5G
  • I deleted my eSIM plan. Can I reinstall my eSIM card?

    Unfortunately no, it is not possible. Each QR code can be scanned only once.

  • Will I have an access to the What's App with a new eSIM card?

    Yes, you will have an access to the chats and contacts.

    When you add a new eSIM plan, you have an option to keep your original number, which is associated to your What's App's account, without losing your data (messages, photos, videos from your chats, contacts, etc.).

  • How do I install the eSIM on my phone?
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